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Privacy Policy

1. Introduction

Jolicv, located at 4 impasse des Alizés, 34830 Jacou, France (“Jolicv”, “we”, “us”), acts as the data controller within the meaning of the General Data Protection Regulation (GDPR). This Privacy Policy describes how we collect, use, and protect your personal data when you use our platform available at https://www.jolicv.app.

Personal data refers to any information that can identify you directly or indirectly, such as your name, contact details, IP address, or professional information.

If you have any questions about this policy, you may contact us at support@jolicv.app.

Our services are not intended for individuals under the age of 15. We do not knowingly collect personal data from minors.

This Privacy Policy may be updated from time to time. The latest version is always available on our website.

2. Personal Data We Collect

2.1 Data provided by the user

When using Jolicv, you voluntarily provide personal and professional information through guided forms, including:

  • Full name
  • Email address
  • Phone number
  • Location
  • Profile photo
  • Education and employment history
  • Skills, languages, and interests
  • Links to professional profiles or personal websites

2.2 Payment information

Payments are processed by third-party payment providers (such as Stripe or PayPal). We do not store your payment card details. We only receive confirmation of successful or failed transactions.

2.3 Communication data

We may send you service-related emails (account confirmation, security notifications, receipts). Marketing communications are sent only if you have given your explicit consent or where permitted by applicable law. You can unsubscribe at any time using the link provided in our emails.

3. Purposes of Processing

Your personal data is processed for the following purposes:

  • Providing and operating the Jolicv service
  • Creating, storing, and exporting resumes and related documents
  • Managing user accounts and customer support
  • Processing payments and issuing invoices
  • Improving the platform and user experience
  • Sending optional communications when consented

4. Legal Basis

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests (platform security and improvement)
  • Your explicit consent, where required

5. Data Retention

Personal data is retained only for as long as necessary for the purposes described above. If you create an account without completing a purchase, your data is deleted after a limited inactivity period. If you purchase access, your data is retained until you delete your account or request deletion.

Accounting data (invoices and transaction records) is retained for the duration required by French law.

6. Cookies

Cookies are small text files stored on your device. We use cookies strictly necessary for the functioning of the platform, as well as optional cookies for analytics and marketing purposes.

6.1 Cookie consent

Optional cookies are used only after you provide your consent through our cookie banner. You may modify your preferences at any time.

6.2 Analytics and marketing cookies

With your consent, we may use analytics and advertising tools to understand how the platform is used and to improve our services. These tools may collect technical data such as IP address or device information.

7. Data Sharing

We do not sell your personal data. Data may be shared with trusted service providers strictly necessary to operate the platform (hosting, payments, email delivery, analytics).

8. International Transfers

Some service providers may process data outside the European Economic Area. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

9. Your Rights

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability. Requests can be sent to support@jolicv.app.

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL).

10. Contact

Vincent Bianciotto – Jolicv 4 impasse des Alizés 34830 Jacou, France

Email: support@jolicv.app